Aaron Dutch

  • Total activity 17
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 5

Articles

Recent activity by Aaron Dutch Recent activity Votes
  • Completing stock moves with an RDT Unit

     Part 1: Completing a Stock MoveFind a suitable empty location on ILS for the stock to be moved to:Use the 'Location Overview' process to identify an empty location.Alternatively, scan a location o...

  • Fusion Refund and Exchanges How to

    Fusion - Refunds & ExchangeWhen to issue refunds to customers?It is important when issuing refunds to customers that the below rules are followed: Refunds should be made to the original payment met...

  • How do I publish my content in other languages?

    If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...

  • How do I customise my Help Centre?

    You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...

  • Welcome to your Help Centre!

    You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...